Frequently Asked Questions

Everything you need to know about your gear and orders.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For larger items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.

What is your return policy for worn footwear?

We offer a 30-day return policy. Items must be in original condition with tags attached; however, if you find a performance defect after a run, please contact our support team for a warranty assessment.

Are your jerseys and fan gear officially licensed?

Yes, 100% of our apparel and fan gear are officially licensed products sourced directly from major leagues including the NBA, NHL, and MLB.

Do you offer international shipping?

Currently, shop.realsports ships to the United States and Canada. We are working on expanding our logistics to support international athletes in the near future.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your gear's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.